Team Targets

Target setting – why use them and what makes a good target

Targets help provide direction, set expectations and provide pace and urgency to an improvement effort whilst also providing some indication...

How to set a top-down target

Top-down targets are mainly used in the initial diagnostic phases of the improvement program, when the overall opportunity (or gap)...

How to set a bottom-up target

Bottom-up targets are used in the later implementation phases of the improvement program, when each initiative has been evaluated and...