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Part 2 – Are Your Improvements Working? How to Know for Sure – defining success for your initiatives This is part 2 of our guide in defining success for your improvement program. In part 1 – we covered ‘defining success for your program’. That post defined the key aspects used to define the success of […]

Part 1 – Are Your Improvements Working? How to Know for Sure – defining success for your program Imagine setting out on a cross-country road trip without a map or GPS. You might start with enthusiasm, but soon, uncertainty creeps in. Are you headed in the right direction? Are you making good time, or are

What should we be looking at in our progress reviews ? You’ve successfully launched the Transformation. The overall goal is defined, the main measures of success have been set. Resources have been agreed. And now you’ve set-up weekly progress reviews with all the key stakeholders for your Transformation program – one hour has been set

How to Provide the Reports that Matter Most If you’re an Improvement leader charting your way through an Improvement Program, what you want is a reliable compass and a good map –  not a cluttered table of outdate maps. You need reports and metrics that will truly help you on your improvement journey. In the

Three classic reporting mistakes that can derail your Improvement Program Poor reporting can feel like a confusing maze of detail to a business transformation leader —promising a treasure trove of insights but delivering confusion or, worse, nothing actionable. Reporting isn’t just about data; it’s about clarity, relevance, and timing. For continuous improvement leads and Chief

Avoiding the top five progress review pitfalls Do you leave your progress reviews with a sinking feeling that you’re left with more questions than answers ? Are you overwhelmed with data overload ? If this scene feels familiar, you’re not alone. Progress reviews are the backbone of continuous improvement and transformation initiatives, yet they often

When to use top-down targets and when to use bottom-up targets As business transformation leaders, we’re often faced with the challenge of setting goals that drive real change. Whether you’re looking to improve operational efficiency, enhance customer experiences, or innovate across departments, one thing is clear: the way we set and communicate those goals plays

Top five goal-setting traps Let’s start with a familiar scene. You gather your transformation team together, markers squeaking across a whiteboard as ambitious goals are set for the year. Excitement fills the room; everyone leaves feeling motivated. But months later, progress stalls. The goals feel disconnected, the energy dissipates, and the results? Well, they’re underwhelming.

The Behavioural Science behind target setting Imagine you’re leading a team that’s trying to reach a major milestone—perhaps a crucial product launch, a major cost reduction, or an organizational restructuring. You’ve set what seems like a solid goal, but progress seems slow. Team members are disengaged. You’re not getting the results you expected. Why isn’t

Why real-time reporting is a Transformation Leader’s best friend If you find yourself opening a report that’s supposed to show you exactly where things stand—only to find data that’s a week old (or worse) – then you have a problem. During those missing days, multiple new issues have emerged but you’re reporting progress from back