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Do you need a MOS if you have OKRs or Hoshin Kanri? In today’s fast-paced and competitive business environment, organisations must balance strategic goal-setting with effective execution. Two widely used...
The Rise and Stall of Idea Programs What happened to your idea program ? What once felt like an exciting engine of progress now feels like an old machine sputtering to keep up. And it started so well…...
Why change is hard (and what you can do to help the process) An oft used quote from Mark Twain is: “The only person who likes change is a baby with a wet diaper!” And this does seem like a good summary...
Five classic mistakes when communicating the need for change Defining and then communicating the need for change is a crucial part of any Improvement program if you want any commitment from the workforce....
Commitment to Improvement – empowered workforce At the end of the day, its people who make the change happen. Its people who define the change, its people who implement the change and its people who use...
What are the key roles in effective Improvement programs ? When an organization embarks on an Improvement program, they need to consider how to resource the program – who will do the work ? what are the...
Challenges of maintaining disciplined change processes Successful improvement programs require disciplined change processes. Whilst good systems can get you part of the way there, the improvement team...
Using technology to communicate the need for change and progress As discussed in our other posts, the case for the ‘need for change’ needs to be communicated many times, by multiple leaders and with the...
Creating a great change story Whilst the ‘need for change’ may be driven by the numbers and the reason for change might make sense from a purely rational organizational viewpoint, it may not yet resonate...
Process confirmations – How to ensure that change sticks Imagine you are pushing a ball uphill and want to stop the ball rolling down again. If you leave the ball it will roll down on its own and you’ll...