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Do you need a MOS if you have OKRs or Hoshin Kanri? In today’s fast-paced and competitive business environment, organisations must balance strategic goal-setting with effective execution. Two widely used methodologies—OKRs (Objectives and Key Results) and Hoshin Kanri (Policy Deployment)—provide structured frameworks for setting ambitious objectives and ensuring long-term strategic alignment. However, while these frameworks […]

The Rise and Stall of Idea Programs What happened to your idea program ? What once felt like an exciting engine of progress now feels like an old machine sputtering to keep up. And it started so well… In the early days, submissions flooded in—brilliant, creative, problem-solving gems from every corner of the company and

Why change is hard (and what you can do to help the process) An oft used quote from Mark Twain is: “The only person who likes change is a baby with a wet diaper!” And this does seem like a good summary of people’s overall resistance to change. Major change, as seen in a large

Five classic mistakes when communicating the need for change Defining and then communicating the need for change is a crucial part of any Improvement program if you want any commitment from the workforce. This is not an easy process and there are may ways this can go wrong. In this guide, we’ll go through five

Commitment to Improvement – empowered workforce At the end of the day, its people who make the change happen. Its people who define the change, its people who implement the change and its people who use the new processes resulting the change. Your Improvement program will not be successful unless the workforce support, embrace and

What are the key roles in effective Improvement programs ? When an organization embarks on an Improvement program, they need to consider how to resource the program – who will do the work ? what are the key roles needed ? The amount of resourcing needed is, naturally, defined by the effort needed in the

Challenges of maintaining disciplined change processes Successful improvement programs require disciplined change processes. Whilst good systems can get you part of the way there, the improvement team need to keep processes running effectively by ensuring disciplines are kept across the improvement program. Lets understand some of the key challenges to maintaining effective change processes and

Using technology to communicate the need for change and progress As discussed in our other posts, the case for the ‘need for change’ needs to be communicated many times, by multiple leaders and with the ability that each level of leadership is able to add their own personalised change stories to the corporate change story/need

Creating a great change story Whilst the ‘need for change’ may be driven by the numbers and the reason for change might make sense from a purely rational organizational viewpoint, it may not yet resonate with the workforce at an individual level. Up to this point, some of the change messaging may have been quite

Process confirmations – How to ensure that change sticks Imagine you are pushing a ball uphill and want to stop the ball rolling down again. If you leave the ball it will roll down on its own and you’ll have to push it back up again. This is likely to be frustrating!  a ‘chock’ comes